Help center
Where to ask about products, orders, delivery and returns.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 4326 Jennifer Ln, Cedar Falls, Iowa, 50613, United States.
Customer support
Email: support@8biitde.shop
Phone: 919-749-4819
Support availability: Weekdays 9 AM to 5 PM
Business information
Legal operator: Kelsey
Business address: 4326 Jennifer Ln, Cedar Falls, Iowa, 50613, United States
Storefront: 8biitde.shop
Store operator
8BitDo is an online store operated by Kelsey. The official storefront is 8biitde.shop.